General terms and conditions

1) Prices and shipping costs

All orders are invoiced according to the prices in force on the date of registration of your purchase. The prices are inclusive of VAT, without shipping costs, from our shop. The products are delivered within the usual delivery times of the Post. (working days from receipt of payment).

Deliveries are made in Switzerland and the Principality of Liechtenstein. For all other orders, please contact us directly.

Shipping costs are free for all orders over CHF 100.00 (incl. VAT).

2) Delivery method and time

The delivery time starts after the verification of the customer data by in case of delivery without prior payment and after the receipt of the payment or the bank authorization in case of delivery with prior payment (online credit card).

Pick-ups are made in the shop or delivered to you by post throughout Switzerland, with tracking number and free delivery. There are no weight or size limits, subject to availability.

Deliveries are only possible within Switzerland and the Principality of Liechtenstein. Delivery is made by Post CH AG.

The articles are only delivered in quantities that are usual for a household and only to end consumers.

3) Payment, security and order confirmation

You can pay for your order by TWINT or by bank transfer, i.e. Mastercard, Visa and Paypal through our secure online payment system Concardis.

To be registered, your order must be paid in full. Unpaid orders will not be delivered. A paid invoice listing the various elements of your order will be sent to you with the package.

4) Cancellation

All our offers are subject to availability. Do you wish to cancel your order? This must be done in writing (e-mail) at the latest 24 hours after validation of your order. Any delays in processing or delivery do not entitle the buyer to cancel the sale, to refuse the goods or to claim damages.

5) Right of return

Right of return up to 14 days after receipt of the goods.

We grant you a return guarantee of 14 days after receipt of the goods. You can withdraw from the contract by returning the goods to us within 14 days of receipt (from the day after receipt of the goods), provided that the goods are complete and in their original packaging, unused and undamaged, and that they are not specially manufactured to customer specifications or custom-made for specific personal needs. The return period shall be deemed to have been observed if the return shipment is made in good time.

The goods must be returned to : Attitude Verbier, Rue de la Poste 23, 1936 Verbier.

When you make a return, the post office must give you a receipt. Keep it in a safe place, because in case of loss of the parcel, your return can only be credited on presentation of this receipt. 

6) Warranty

Please check the delivered items as soon as possible for any material or manufacturing defects, including transport damage, and, if necessary, notify us or the Post CH AG employee making the delivery of any defects immediately.

Defects that could not be detected during a reasonable test and only appear later must be reported immediately upon discovery. If you fail to examine or report the defect immediately, the goods are deemed to have been accepted and you can no longer assert any claims against us.

In the event of defects in the goods during the statutory warranty period of two years and in good time, you may request an equivalent replacement product or a reduction in the purchase price or withdraw from the contract, in addition to the request for a refund of the purchase price.

7) Refunds

Missing or damaged products:

You can only make reservations upon delivery of the products in the event of delivery that does not conform to the order, reversal of article, missing or badly damaged article. These reservations must be made in writing on the day of delivery (e-mail). After this period, we will not proceed with any exchange and no product return will be accepted. In case of damaged products, we will issue a credit note.

8) Intellectual Property

All texts, comments, photos and illustrations presented on this site are reserved under copyright and are covered by intellectual property rights. Attitude Verbier Fashion Store is the owner of the website and holds all the rights relating to it. Unless expressly authorised in advance, it is forbidden to copy and/or download all or part of the site and its contents. Any total or partial reproduction of the texts, comments, photos and illustrations presented on this site, in particular for commercial purposes, is strictly forbidden.

9) Confidentiality

All information given on this site is confidential and reserved for the sole purpose of processing orders.

All necessary measures are taken to protect the buyer's personal data; no personal data will be passed on to third parties.

Attitude Verbier fashion store  

Rue de la poste 23, 1936 Verbier